Black USB Power Adapter Recall Information

Update 1/1/2011: In the meantime, you can use any other mini USB charger or power brick with the included usb cable. You can also use the included cable to charge the WakeMate out of your computer.

The black USB power adapters included in all shipped WakeMates may be defective. They can cause overheating in the wristband and may cause the wristband to catch on fire. All customers are advised to cease use of the black USB power adapters immediately. We will be replacing them. Please discard the black USB power adapter to ensure that no one else uses it.

Your safety is our number one concern. We have sent emails to all customers notifying them of this issue. PLEASE VERIFY you have received this notice and that you have DISCONTINUED USE OF THE BLACK USB POWER ADAPTER.

If we do not receive a verification response from you via the email we send out, we will call the contact number listed with your WakeMate Order to alert you of the recall and ask that you take the necessary steps to verify you received notice and have discontinued use of the black USB power adapters.

You can also update your shipping information by emailing arung@wakemate.com. For up to date information on the status of this recall, please visit this webpage: http://www.wakemate.com/docs/recall

We apologize again for shipping a faulty product component. We are absolutely committed to helping you get the best sleep possible, and will do everything in our power to ensure that we ship a safe product.

Sincerely,
The WakeMate Team